All tagged Big Data

Is pricing agility challenging mutual values?

A revolution in data management is driving change in the way for-profit insurers are pricing risk, throwing down a challenge to the values of the mutual sector. Is now the time for Mutuals to revisit their own approach to pricing?  

This is based on an article for the  that my colleague Neil Chapman & I wrote.

Digital technology, big data and the mutual sector

Mutual and cooperative insurers have justifiable pride in the high levels of service they offer to their members. But, with improved and deeper customer relationships being a key focus for the commercial sector’s application of technology and so-called ‘big data’, are you ready to repel the threat to even long-held customers’ loyalties asks Robin Swindell.